Dealing with an automobile accident can be very stressful, frustrating, and confusing. Scotty’s Body Shop has a proven process that is guaranteed to take the headache out of an automobile damage repair. We go to great lengths to ensure that your experience will be as stress free as possible.
CALL YOUR PROVIDER
Within 24 hours contact the liable insurance company to establish your claim and acquire a claim number. Once you have received the basic information associated with the claim, contact us here at Scotty’s Body Shop. We will utilize the claim information to expedite the estimating and repair process, that way you don’t have to!
SCHEDULE AN ESTIMATE
We understand life can be busy so our schedule revolves around you! Let us know what would be the most convenient time for you and we will do our best to work it into our schedule. Please note there is a small fee for hail estimates which is refunded back to you when you come back to us to do the job. Set up an appointment at one of our Des Moines locations today.
REPAIR TO PERFECTION
Scotty’s team of expert claim handlers will work directly with the insurance company to make sure that the estimate is detailed and thorough. We will put forth a great effort to ensure that your repairs are done to the highest level of quality and safety. We not only deliver a high level of repair but also work to give 100% to our customers by keeping them up to date, assisting with a rental car, and answering any questions.
MULTI-POINT INSPECTION
The final phase of our repair process is a multi-point inspection of all repairs performed and as a courtesy, Scotty’s Body Shop will clean your vehicle inside and out. Imagine coming back to your freshly repaired and safety double-checked car to find it cleaner than when you dropped it off!
HAND THE KEYS BACK
The final step of the process is seeing our customer’s big smile when we hand them their keys back.
I only trust the professionals at scotty’s to do all my custom work along with my collision needs these guys are awesome and always exceed my expectations.
Not only did they make my car look brand new again, they were professional, kind, knowledgable, and made sure I wasn’t inconvenienced during the process. Scotty’s is the only place my family or I will ever take our cars to in the future.
I couldn’t believe how quick and convenient the process was. They even stayed late to allow me to drop my car off after work. What really sets Scotty’s apart from other body shops is their customer service.